Intended Audience: State/Provincial Government: Agency
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Problem Identification & Definition Workshop Miro
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
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Orchard Design System
Orchard is Georgia's official design system. Orchard makes it easy to quickly build an accessible, mobile-friendly, and uniform digital experience.
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Site Lead
This is a job description for the role of Site Lead from the Centers of Excellence.
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Access for All: Innovation for Equitable SNAP Delivery
New technologies and policy changes can modernize SNAP benefit delivery to ensure equitable and inclusive access.
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Text to Connect: Evaluation of your Text Messaging Program to Reduce SNAP Churn
This guide focuses on designing an evaluation plan to assess the impact of a text messaging program.
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Skimming: Tackling SNAP Benefit Theft
The article highlights the growing issue of SNAP benefit theft through skimming and advocates for permanent security measures and benefit replacements to protect vulnerable households.
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2024 Edition: Account Creation and Identity Proofing in Online Supplemental Nutrition Assistance Program (SNAP) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include SNAP.
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From Backend to Citizen: Design Systems as the Translation Layer for Digital Government
This research paper explores how government design systems function as the “translation layer” of digital public infrastructure, transforming technical systems into accessible, trustworthy citizen experiences.
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Chapter Directors
This is a job description for the role of Chapter Directors from the 18F.
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Chief of Staff
This is a job description for the role of Chief of Staff from the Canadian Digital Service (CDS).
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Facilitator/Conversation Designer
This is a job description for the role of Facilitator/Conversation Designer from the City of Austin.
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Strategic Procurement, Contracting, and Budget Specialist
This is a job description for the role of Strategic Procurement, Contracting, and Budget Specialist from the Colorado Digital Service (CDS).