Intended Audience: State/Provincial Government: Agency
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Digitizing Policy + Rules as Code
Applying Rules as Code to the Social Safety Net
This short report outlines the promise and potential of digitizing benefits eligibility policy.
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Communications
Text to Connect: Planning a Text Message Program to Reduce SNAP Churn
This guide outlines how to scope and plan a text messaging program.
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Communications
Text to Connect: Data Collection Considerations for Using Text Message Outreach to Reduce SNAP Churn
This guide is the fifth part of a series designed to help SNAP administrators implement a text messaging program to reduce SNAP churn.
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Human-Centered Design
After the toolkit: anticipatory logics and the future of government
This article explores how anticipatory logics—drawing from foresight, futures thinking, and design—are shaping the future of government by creating space for innovative policy approaches, public participation, and proactive governance.
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Policy
BenePhilly SNAP Demonstration Project
This report summarizes preliminary findings from BenePhilly’s 18 months of operation (June 2010–December 2011).
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Communications
Text to Connect: Strategy + Content for Using Text Message Outreach to Reduce SNAP Churn
Focused on strategy and content, this guide offers recommendations and best practices for crafting messages, engaging clients, and obtaining consent.
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Policy
Guardrails: Automated SNAP Recertification Assistance
The GuardRails Strategy uses behavioral nudges to help NYC SNAP recipients complete recertification and avoid benefit loss.
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Product Management
How to Make Your First GC Form
A short 5 minute demo on how to use GC Forms
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Management
Pennsylvania Executive Order 2023-08 – Bolstering Service Delivery Through a Digital Experience Strategy
Executive Order issued by Pennsylvania Governor Josh Shapiro bolstering service delivery through the creation of a digital experience strategy
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Human-Centered Design
GetCalFresh Demo Website
Demo website for GetCalFresh—Code for America and the state of California’s efforts to simplify the SNAP application process.
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Talent + Hiring
Human-Centered Design Specialist
Your role as a Digital Service Expert will be a focus on Human-Centered Design. This role is best for someone with experience in both user experience and service design.
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Data
Hawai’i SNAP-WIC Data Sharing Framework
This artifact documents Hawai'i's SNAP-WIC data sharing framework developed in their Coordinating SNAP & Nutrition Supports project