Michigan's UIA director, Julia Dale, is leading the agency through transition by prioritizing lived experience, hope, grit, and values. Virginia's SNAP Program Manager, Michele Thomas, highlighted the success of Sun Bucks, a summer EBT child nutrition program that fed over 700,000 kids in its first year.
A practical implementation playbook guiding Healthy Start sites in designing, launching, and evaluating Alumni Peer Navigator (APN) services to improve maternal and child health through peer support and community-based participatory design.
A presentation outlining Colorado’s implementation of mobile driver’s licenses (mDLs), explaining the technology standards, privacy protections, adoption landscape, and verification tools for businesses and agencies.
A policy brief outlining concrete actions states can take to regulate tenant screening practices and reduce harm from inaccurate reports, automated scoring, and discriminatory impacts in the rental housing market.
This field guide provides practical guidance for conducting usability testing on ballots to identify design issues and ensure voters can successfully cast their votes as intended.
This issue brief provides a comprehensive framework for state officials to monitor and evaluate the far-reaching impacts of the H.R.1 budget reconciliation bill on the Medicaid program.
This guide is a practical introduction to Digital Service Teams (DSTs) for state and local governments. It is designed to help leaders interested in standing up new government DSTs understand what they are, why they exist, and how they are structured, staffed, funded, and more.
Usability testing offers the opportunity to observe and learn from real users, enabling governments to iterate design to meet user needs. In this session Rua Williams, Assistant Professor in the School of Applied and Creative Computing from Purdue University, shared more about their research and practical steps government practitioners can take to conduct more inclusive and ethical usability testing. Attendees discussed partnering with disabled users in ways that are respectful, effective, and sustainable.
This brief provides a framework for states to align and coordinate work requirement implementation across SNAP and Medicaid following the passage of H.R. 1.
