A unified taxonomy and tooling suite that consolidates AI risks across frameworks and links them to datasets, benchmarks, and mitigation strategies to support practical AI governance.
The team explored using LLMs to interpret the Program Operations Manual System (POMS) into plain language logic models and flowcharts as educational resources for SSI and SSDI eligibility, benchmarking LLMs in RAG methods for reliability in answering queries and providing useful instructions to users.
This resource helps individuals with aligning their work with the needs of the communities they wish to serve, while reducing the likelihood of harms and risks those communities may face due to the development and deployment of AI technologies.
For the Digital Service Network’s (DSN) final installment of its summer event series, Let’s Get Digital, we heard about New York State’s (NYS) human-centered design (HCD) journey and how relationships between leadership and digital service teams have been pivotal in advancing user-centric service delivery.
This session from FormFest 2024 focused on human centered form improvements from the City of Reykjavik and the German Digital Service’s form simplification project.
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
Inclusive design means making design choices that take into account personal identifiers like ability, race, economic status, language, age, and gender. This resource walks folks through an introduction to inclusive design, focusing on accessibility and equity.
A modification of Bolder Advocacy’s ACT!Quick capacity self-assessment tool to incorporate additional equity-centered capacities, engage community authentically, and conduct research in culturally responsive ways.
