Intended Audience: General
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Guidance for Inclusive AI
This resource helps individuals with aligning their work with the needs of the communities they wish to serve, while reducing the likelihood of harms and risks those communities may face due to the development and deployment of AI technologies.
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Emerging Legal and Policy Trends in State and Federal AI Governance at BenCon 2024
BenCon 2024 explored state and federal AI governance, highlighting the rapid increase in AI-related legislation and executive orders. Panelists emphasized the importance of experimentation, learning, and collaboration between government levels, teams, agencies, and external partners.
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United States Digital Service Origins
This is an independent oral history archive documenting the founding and early development of the U.S. Digital Service (USDS) between 2009 and 2015.
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Digital Benefits Network: 2024 Year in Review
Recap the work and achievements of the Digital Benefits Network in 2024.
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Teams that Produce Accessible Content
This guide discusses general characteristics shared by organizations that have successfully created accessible content, and includes case studies that showcase characteristics of successful accessible content teams.
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UX Research Cheat Sheet
A list of user research methods and activities that can help decide which to use and when.
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Johnnie: mRelief’s CRM
mRelief launches Johnnie, a platform that centers client dignity and enables client management from anywhere. Features include client communication mechanisms, assistance for document submission, keeping track of enrollment process, and tracking enrollment metrics.
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What are the Coronavirus Stimulus Payments?
University of Michigan Poverty Solutions webpage describing how to access COVID stimulus check payments.
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Accessible Numbers
Use the accessible numbers project to design services for people who need help with numbers.
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Hoyas Lex Ad Codex at Policy2Code Demo Day at BenCon 2024
The team explored the performance of various AI chatbots and LLMs in supporting the adoption of Rules as Code for SNAP and Medicaid policies using policy data from Georgia and Oklahoma.
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Digital Service Network 2024 Year in Review
Explore the publications, resources, events, and convenings produced by the Digital Service Network in 2024.
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Benefits Playbook for Designing Human-Centered Applications
By implementing these best practices, states can improve the experience of accessing essential public benefits programs.