Intended Audience: Federal/National Government: Legislative Branch
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Algorithmic Accountability: A Primer
The primer–originally prepared for the Progressive Congressional Caucus’ Tech Algorithm Briefing–explores the trade-offs and debates about algorithms and accountability across several key ethical dimensions, including fairness and bias; opacity and transparency; and lack of standards for auditing.
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Introduction to the AI Guide for Government
A guide from the General Service Administration to help government decision makers clearly see what AI means for their agencies and how to invest and build AI capabilities.
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Unemployment Insurance Technology Modernization Quarterly Roundup
This quarterly research update aims to highlight key learnings related to improving unemployment insurance (UI) systems in the areas of equity, timeliness, and fraud, and monitor for model UI legislation and policy related specifically to technology. Subscribe to receive future editions.
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Administrative Burden Scale
The Better Government Lab at the McCourt School of Public Policy at Georgetown University has developed a new scale for measuring the experience of burden when accessing public benefits. They offer both a three-item scale and a single-item scale, which can be utilized for any public benefit program. The shorter scales provide a less burdensome way to measure by requiring less information from users.
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Hiring Question Bank for Digital Service Teams
A toolkit with interview questions for digital service teams hiring digital talent to leverage.
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Sharing Federal Digital Services with the Other Layers of Government
The U.S. and Canadian governments are both considering legislation to enable it.
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Low-Code/No-Code Tools: Implementation and Insights from the Field
An overview on how U.S. Digital Response has used low-code/no-code tools internally as well as with our government partners
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Logging In and Providing Proof: A Guide to U.S. Government Actions on Digital Identity
This guide provides a detailed overview summarizing the many initiatives and activities from Congress, the White House, federal agencies, and coalitions which may impact the digital identity landscape in the United States, including at state, local, Tribal, and territorial levels.
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Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
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Digital.gov User Testing and Research News and Events Feed
A collection of updates, news, and events on user testing and research from Digital.gov.
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Digital.gov Research Resources
Resources from Digital.gov on research
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Blawx
Blawx is a prototype platform for user-friendly rules as code online. It includes an example encoding of portions of Canada's Old Age Security Act.