A research report examining how privacy and security risks are unevenly experienced across socioeconomic, racial, and ethnic groups, and how digital inequality shapes people’s exposure to harm and access to protective resources.
A tool for CDOs advocating for funding, authority, and expansion—and a primer for government leaders unfamiliar with the role. The report establishes shared vocabulary, identifies six CDO office archetypes, and offers cross-state insights on structures, priorities, and challenges.
The report summarizes qualitative research and feedback from Tribal leaders and grant administrators to inform improvements in federal grant systems and processes.
U.S. Department of Health and Human Services (HHS)
This study highlights a 2.2% increase in citizen satisfaction with federal services, reaching a seven-year high, driven by improvements in digital experiences, government processes, and complaint handling.
This playbook provides government-wide guidance for planning, procuring, and managing digital, data, and technology (DDaT) projects with a focus on innovation, agile delivery, cybersecurity, sustainability, and commercial best practices.
This report poses the question of whether states are prepared to meet the new Medicaid work reporting and renewal mandates introduced by HR 1, given ongoing strain from the post-pandemic “unwinding.”
An evaluation report assessing the performance of “Consult,” an AI-powered tool developed by the UK government’s Incubator for AI (i.AI), to analyse public consultation responses for the Scottish Government.
Government of Scotland Department for Science, Innovation and Technology (DSIT)
A recent study challenges the common belief that income support programs like SNAP reduce employment, finding that for individuals with a work history, receiving SNAP benefits can actually increase long-term employment.
This paper concludes that the substantial COVID-19 unemployment insurance expansion had limited disincentive effects on job searches, particularly among lower-income individuals, despite high wage replacement rates.
AI resources for public professionals on responsible AI use, including a course showcasing real-world applications of generative AI in public sector organizations.