This session from FormFest 2024 features the South Carolina Early Childhood Advisory Council’s work developing a single portal to integrate applications for publicly funded programs and services, and the office of Federal Student Aid’s work on the FAFSA form.
This study examines how individuals assess administrative burdens and how these views change over time within the context of the Special Supplemental Nutrition Assistance Program for Women, Infants, and Children (WIC).
This update highlights progress in improving federal customer experience (CX) following Executive Order 14058, showcasing service enhancements across agencies.