A blog post outlining key strategies states can use to lower SNAP payment error rates, a priority given new fiscal penalties tied to error rates under recent federal law.
The GitHub repository for the open-source software and tools developed by the Digital Service at CMS to support modernizing healthcare systems and improving open-source project practices.
This publication explains current state integrated eligibility and enrollment (IEE) system implementation processes, approaches, and opportunities for future processes and technologies. It is a resource for state officials, advocates, funders, and tech partners working to implement these systems.
This publication summarizes a body of research about how state benefits administering agencies build and maintain integrated eligibility and enrollment (IEE) systems. It is an easy to reference guide for state administrators, legislators, advocates, and delivery partners.
A reusable UI design template showcasing key interface patterns, components, and layout structures for the Seattle Next Move digital service to support consistent, user-centered design across screens.
This fact sheet outlines a landmark final rule updating Title II regulations of the Americans with Disabilities Act (ADA) regarding the accessibility of web content and mobile applications.
A practical toolkit that provides plain-language writing resources, checklists, and guidance to help government and public-service teams write content that is clear, accessible, and centered on community needs.
This report analyzes how SNAP households redeemed their benefits in FY 2022, examining transaction frequency, benefit exhaustion timing, store types, online purchasing, and the effects of pandemic-related policy changes.
A public event that explored workers’ real-world experiences with unemployment insurance systems, focusing on barriers, inequities, and policy insights from their perspectives.
This product validation summary deck explores federal opportunities to automate cross-program enrollment proofs and reduce manual verification burdens.
A U.S. Digital Service blog report exploring the lived experiences of mothers seeking mental health care during pregnancy and postpartum, highlighting barriers in screening, diagnosis, and access to treatment.
