This Congressional Research Service (CRS) Insight discusses the Office of Management and Budget's (OMB)guidance for implementing the OPEN Government Data Act of 2019.
A collection that provides a comprehensive operational toolkit to help civil servants and public sector organizations deploy artificial intelligence safely, effectively, and securely.
A practical guide for government teams on how to design, test, and run effective public text message campaigns for benefits and service communications.
This field guide provides research-based design principles for creating clear, usable forms that help voters accurately complete election-related paperwork and successfully take action.
An article examining how automation and AI are being used in welfare systems, arguing that digital benefits administration often reproduces longstanding patterns of surveillance, exclusion, and inequality.
This discussion paper advocates for states to use the implementation of OBBBA (One Big Beautiful Bill Act) as a catalyst to build integrated, cross-agency data systems.
This article provides an overview of the Medicaid Payment Error Rate Measurement (PERM) program and examines how the 2025 budget reconciliation law introduces new federal funding reductions for states that exceed specific eligibility error thresholds.
This comprehensive research report evaluates the structural progress, disparities, and operational barriers surrounding artificial intelligence adoption within the United States federal government.
This page provides a U.S. Web Design System pattern for collecting pronoun information in user profiles in a way that respects identity, supports data standards, and promotes inclusion.
A practical guide for advocates that explains how automated benefit notices are generated, where common notice failures originate, and how to push for effective fixes.
This report highlights the agency's role in transforming federal digital services through human-centered design, agile technology, and cross-agency collaboration.
