An online course that introduces core concepts of web accessibility, including why it matters, key standards, and how to make digital content accessible to a wider range of people and situations.
This resource provides state agencies and their implementation partners with context on how and why to conduct a Digital Identity Risk Management (DIRM) process, as well as a new spreadsheet-based tool to guide agency teams through the process.
A reusable UI design template showcasing key interface patterns, components, and layout structures for the Seattle Next Move digital service to support consistent, user-centered design across screens.
A practical how-to guide explaining how agencies can use a streamlined small-business contracting pathway to quickly procure digital services and pilot modern delivery approaches.
A practical example showing how to estimate and structure firm-fixed-price costs for agile software development task orders using iteration-based pricing and performance metrics.
This issue brief examines how limited English proficiency creates barriers to enrolling in and accessing Medicaid and CHIP, and how states provide language access services to address these challenges.
This blog explains that verifiable digital credentials (VDCs) are cryptographically secure digital versions of physical credentials (like driver’s licenses or diplomas) stored in digital wallets that can be presented and verified online or in person.
National Institute of Standards and Technology (NIST)
A virtual event showcasing how one city applied technology, including artificial intelligence, to streamline municipal code administration and reduce bureaucratic friction.
An evaluation report assessing the performance of “Consult,” an AI-powered tool developed by the UK government’s Incubator for AI (i.AI), to analyse public consultation responses for the Scottish Government.
Government of Scotland Department for Science, Innovation and Technology (DSIT)
This report analyzes how SNAP households redeemed their benefits in FY 2022, examining transaction frequency, benefit exhaustion timing, store types, online purchasing, and the effects of pandemic-related policy changes.
This Congressional Research Service (CRS) Insight discusses the Office of Management and Budget's (OMB)guidance for implementing the OPEN Government Data Act of 2019.