Preparing Consumers for Changes to Medicaid
This webinar presentation outlines the essential communication requirements and outreach standards for states preparing for Medicaid work reporting mandates starting in 2027.
The resource provides an illustrative timeline for 2026, emphasizing that enrollees must be notified at least three months before implementation via mail and at least one other modality, such as text message or telephone.
It presents a coordinated four-phase approach—PLAN, ENGAGE, EDUCATE, and MONITOR—designed to protect coverage continuity by centering enrollees and using plain language to define complex terms like medical frailty and qualifying activities.Â
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