Resource Talent + Hiring

Building Teams That Last

This brief highlights strategies for hiring, retaining, and upskilling digital service teams to ensure long-term success in government.

Developed as part of the Beeck Center’s CDSO Toolkit, the resource distills insights from an April 2024 convening of digital service leaders that explored shared challenges and actionable approaches to building sustainable teams.

It focuses on three critical areas recruitment practices that attract diverse and mission-driven talent, retention strategies to keep employees engaged and supported, and ongoing professional development to grow skills and leadership within teams. The document is part of a broader effort to document and share practical lessons for strengthening digital service capacity in government.