North Carolina Department of Information Technology (NCDIT) Annual Report 2023-2024
This annual report highlights the department’s progress in expanding broadband access, enhancing cybersecurity, modernizing IT services, and promoting digital equity across the state.
This report showcases NCDIT’s strategic accomplishments from July 2023 to June 2024, including successful statewide deployment of Next Generation 911, awarding over $100 million to expand broadband, and launching North Carolina’s Digital Equity Plan.
It details major upgrades in cybersecurity such as multifactor authentication rollout and new incident response tools, while also emphasizing generative AI governance and inclusive workforce development through apprenticeships and mentorships. Other key initiatives include improving procurement systems, website accessibility, digital literacy programs, and statewide IT modernization to better serve residents and agencies.
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