Prototyping in the Public Service
This blog post discusses the importance of prototyping in the public sector, focusing on how it helps test assumptions, gather user feedback, and refine ideas before making significant investments in building or launching a product or service.
This blog post highlights the value of prototyping in the public sector, emphasizing its role in testing ideas quickly, learning from users, and iterating on solutions to improve government services. It describes different types of prototypes—concept testing, proofs of concept, and usability testing—and how they help address user needs, technical feasibility, and design challenges. The authors encourage adopting prototyping as an ongoing process to refine products and ensure they meet the needs of public servants effectively.
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