This report introduces an interview question bank for Digital Service Team (DST) recruitment and hiring. The question bank is designed specifically for the Beeck Center for Social Impact and Innovation at Georgetown University. The bank is the first-of-its-kind in that it will be universally applicable to DST hiring in all levels of government. It includes questions that touch on the unique aspects that make DSTs different from both traditional public and private sector work; such questions include examinations of candidate motivations, interest in creating effective digital solutions for public sector problems, and how they hope to interact with clients, customers, and colleagues. In support of the DST interview question bank, this report begins by previewing the purpose of our research and effort. It then discusses the findings from academic and professional literature on effective interview questions and public service recruitment. The report also describes our findings from interviews with DST leaders and recruiters who identified key hiring issues, goals, and how interviewing is currently done for these roles. Given that DST workforce development is an emerging field in government, the interviews served as our primary source of information for developing an effective question bank. It concludes with implications, limitations, and key takeaways from the research.
Explore the hiring question bank and watch a recording of the team sharing their findings on a webinar on the DSN’s YouTube channel.Â
Share this Resource:
