Topic: Management
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Government of British Columbia Digital Code of Practice
Digital Code of Practice for the Government of British Columbia to help practitioners implement the government's Digital Principles.
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Digital Services Director
This is a job description for the role of Digital Services Director from the Commonwealth of Pennsylvania.
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Crafting a Theory of Change for Digital Transformation in Government
In our research announcement on theories of change (ToC) for digital government, the Digital Service Network shared our belief that all Digital Service (DS) teams should work to develop a ToC.
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City of Saint Paul User Recruitment Services Resolution
The user recruitment services resolution passed in Saint Paul, MN for a third year in a row in 2024. It allows for city funds to be used to compensate community members who participate in research.
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Creating a Culture of Digital Service in the City of Philadelphia
Sara Hall, the City of Philadelphia Director of Digital Services joined the GovLove podcast to chat about her team and work.
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Making a Successful Shift to Digital-first Government
As they transition to providing more services online, there are ways governments can get creative working around talent shortages and entrenched bureaucracies.
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A Pivotal Moment
This report explores strategies for developing a new generation of technologists dedicated to public interest work, emphasizing the need for a stronger talent pipeline to support government and nonprofit technology initiatives.
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Reducing Poverty and Advancing Equity: A Retrospective
This retrospective looks at the way the NYCOpportunity initiative worked across City government, partnering with agencies to initiate new approaches and enhance city practices. It also highlights key areas of focus for the NYC Opportunity team between 2014 and 2021.
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Digital Services Playbook
The playbook outlines 13 essential principles for effective digital projects drawn from successful practices from the private and public sectors.
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Talent Toolkit
This resource provides strategies, practical examples, and templates for attracting, developing, and retaining a high-performing digital service workforce.
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Washington Technology Solutions (WaTech) Strategic Plan 2024-2026
Washington Technology Solutions (WaTech) launched a three-year (2024-2026) strategic plan centered around three key goals: optimize service delivery for customers, cultivate an flexible and innovative workplace, and establish WaTech's role as a statewide technology leader.
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City of San Jose IT Department Generative AI Guidelines
Guidelines on the use of generative AI in the City of San Jose, CA.