Topic: Management
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Pennsylvania Executive Order 2023-08 – Bolstering Service Delivery Through a Digital Experience Strategy
Executive Order issued by Pennsylvania Governor Josh Shapiro bolstering service delivery through the creation of a digital experience strategy
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Digital Services Manager
This is a job description for the role of Digital Services Manager from the City of Portland, OR.
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California Draft State Digital Equity Plan
The State of California has released a draft of the state's Digital Equity Plan
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Centering Digital Accessibility in Hennepin County: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with staff from ODX — Megan Evans Seeds, chief digital officer, and Lisa Yang, digital accessibility coordinator — to discuss their efforts to help center digital accessibility across Hennepin County government.
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Deputy Chief Digital Officer
This is a job description for the role of Deputy Chief Digital Officer from the Commonwealth of Massachusetts.
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State of California GenAI Guidelines for Public Sector Procurement, Uses and Training
The State of California government published guidelines for the safe and effective use of Generative Artificial (GenAI) within state agencies, in accordance with Governor Newsom's Executive Order N-12-23 on Generative Artificial Intelligence.
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Mission Driven Bureaucrats at BenCon 2024
This talk explores how empowering public servants and fostering a sense of purpose, rather than stricter controls, is key to improving government.
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New York State’s 2023 State of the State
New York State's 2023 State of the State, highlighting proposals to improve the customer experience in state government.
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Sharing Federal Digital Services with the Other Layers of Government
The U.S. and Canadian governments are both considering legislation to enable it.
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Delivering a Digital-First Public Experience
This memorandum provides guidance to agencies on how to design and deliver websites and digital services to the public and to assist agencies as they continue to implement the 21st Century Integrated Digital Experience Act1 (21st Century IDEA). It summarizes relevant statutory requirements, clarifies policy requirements, and expands best practices for agency websites and digital services.
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State-level Digital Transformation Policy Scan
Delve into our exploration of the executive orders, legislation, and administrative rules and guidance that shape government digital transformation across states and territories with our database and visualization tools.
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The Door To Digital Transformation In Connecticut: A Digital Service Network Spotlight
The Digital Services Network (DSN) spoke with Connecticut’s digital program manager, Max Gigle, and Director of Digital Government and Operational Excellence David Labbadia, to learn more about the team’s human-centered approach to developing Business.CT.gov as the first step on the path toward an “all-digital government.”