Topic: Management
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Crafting a Theory of Change for Digital Transformation in Government
In our research announcement on theories of change (ToC) for digital government, the Digital Service Network shared our belief that all Digital Service (DS) teams should work to develop a ToC.
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Making a Successful Shift to Digital-first Government
As they transition to providing more services online, there are ways governments can get creative working around talent shortages and entrenched bureaucracies.
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City of San Jose IT Department Generative AI Guidelines
Guidelines on the use of generative AI in the City of San Jose, CA.
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City of Boston Interim Guidelines for Using Generative AI
Interim guidelines for the use of generative AI in the City of Boston, MA.
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State of Arizona Strategic Enterprise Technology Organizational Chart
Organizational chart for the State of Arizona Strategic Enterprise Technology (ASET).
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Head of User Experience And Service Design
Maryland's Family and Medical Leave Insurance (FAMLI) job description for Head of User Experience And Service Design.
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Head of Product Management
This is a job description for the role of Head of Product Management from the Canadian Digital Service (CDS).
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Business.CT.gov 2023 Site Analytics
Website analytics for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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City of Seattle Interim Generative AI Policy
Interim policy on the use of generative AI in the City of Seattle, WA.
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Digital Public Benefits: Outlook 2025 at BenCon 2024
A panel of non-profit leaders discuss the future of digital public benefits, highlighting potential challenges and opportunities for 2025.
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Colorado Digital Government Strategic Plan
This strategic plan outlines Colorado's vision to enhance digital government by improving broadband access, simplifying government services, and leveraging data to create a more accessible, efficient, and responsive government for all residents.
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M-25-07 Broadening Public Participation and Community Engagement with the Federal Government
This memorandum provides guidance to Federal agencies on how to broaden public participation and community engagement to improve government decision-making, enhance transparency, and build trust by engaging with communities, especially underserved groups.