Topic: Human-Centered Design
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Management GC Forms Category Templates
GC Forms' form templates
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Talent + Hiring Head of User Experience And Service Design
Maryland's Family and Medical Leave Insurance (FAMLI) job description for Head of User Experience And Service Design.
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Human-Centered Design User Testing Protocol Template
Template from the City of Long Bech, CA for conducting user testing
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Human-Centered Design Reforming the Form: A Step Toward More Effective Government
Event recap for FormFest 2023, co-hosted by DSN and Code for America
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Human-Centered Design Uncovering the joys and pains of getting a special event permit
How the Baltimore Digital Services conducted user research to improve Special Event permitting
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Diversity, Equity + Inclusion Mecklenburg County, North Carolina’s Coordinating SNAP & Nutrition Supports Impact Report
Through the Coordinating SNAP & Nutrition Supports program, Mecklenburg County, NC leveraged a Food Security Navigator model and data analysis to increase access to nutrition supports. This report documents best practices and lessons learned from their project.
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Human-Centered Design FACT SHEET: Building Digital Experiences for the American People
Fact sheet associated with policy guidance from the Office of Management and Budget (OMB) providing guidance on "The Delivering a Digital-First Public Experience."
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Talent + Hiring Head of User Experience
This is a job description for the role of Head of User Experience from the Commonwealth of Pennsylvania.
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Data Cross Enrollment WIC Case Study: A Joint Project of MDHHS and Benefits Data Trust
This presentation from Steph White, Cross Enrollment Coordinator at the Michigan Department of Health and Human Services offers an in-depth example on implementing cross enrollment with WIC and general tools for cross enrollment.
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Human-Centered Design City of Seattle Digital Style Guide
Style guide for creating digital experiences in the City of Seattle
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Human-Centered Design The Six Ways We Help You Avoid Website Risks
Short guidelines to help entities understand how the City of Seattle Information Technology's Digital Engagement Team can help avoid website risks.
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Human-Centered Design Driving Medicaid Renewals via the Providers App