Topic: Communications
-
Technical Writer
This is a job description for the role of Technical Writer from the State of California.
-
Content Designer
This is a job description for the role of Content Designer from the State of California.
-
Content Strategist
This is a job description for the role of Content Strategist from the State of California.
-
English to French Translator Content Coordinator
This is a job description for the role of English to French Translator Content Coordinator from the Canadian Digital Service (CDS).
-
Senior / Principal Content Designer
This is a job description for the role of Senior / Principal Content Designer from the Canadian Digital Service (CDS).
-
Storyteller and Media Relations Advisor
This is a job description for the role of Storyteller and Media Relations Advisor from the Canadian Digital Service (CDS).
-
Content Designer
This is a job description for the role of Content Designer from the San Francisco Digital Services.
-
Plain Language: Foundations 101 Webcast
This is a video recording of a NASWA Feb 2024 webinar on plain language presented for UI state leaders. Slides are also available.
-
Content Development Specialist
This is a job description for the role of Content Development Specialist from the New Jersey Office of Innovation.
-
Head of Outreach
This is a job description for the role of Head of Outreach from the Canadian Digital Service (CDS).
-
Ten Ways Customer Experience Can Improve Equitable Access and System Integrity for Unemployment Insurance
This publication shares ten ways states can improve start-to-finish customer experience for unemployment insurance claimants. These approaches can increase overall equitable access and system integrity for UI administration.
-
Analysis Plan: Increasing Medicaid Renewals with Text Message Reminders
Through an innovative pilot and evaluation, this project aims to improve ongoing Medicaid coverage using the Notify.gov service.