Topic: Accessibility
-
User Experience Toolkit
City of Boston's User Experience Toolkit to support City employees in learning how to execute a UX project.
-
Ten Ways Customer Experience Can Improve Equitable Access and System Integrity for Unemployment Insurance
This publication shares ten ways states can improve start-to-finish customer experience for unemployment insurance claimants. These approaches can increase overall equitable access and system integrity for UI administration.
-
Digital Accessibility Toolkit
Variety of learning materials and resources to help learn and implement accessibility in Government of Canada digital projects.
-
Government of Canada (GC) Design System Accessibility Standards
This design system accessibility checklist ensures that all components and design tokens meet or exceed the WCAG 2.1 AA standards, aligning fully with Government of Canada accessibility requirements.
-
Seattle Executive Order 2025-03: Making Information Inclusive in Writing and Design
This Executive Order mandates citywide actions to make government information more inclusive, accessible, and understandable through digital accessibility and plain language initiatives.
-
How States Can Improve Generative AI’s Role in Disability Empowerment
Recommendations for states to consider when working with AI vendors throughout the procurement and implementation process
-
San Francisco Digital Accessibility and Inclusion Standard
City and County of San Francisco's Digital Accessibility and Inclusion Standard which ensures equitable access to all of digital services and web content for San Franciscans.
-
M-24-08 Strengthening Digital Accessibility and the Management of Section 508 of the Rehabilitation Act
This memorandum provides guidance to help agencies advance digital accessibility by maintaining an accessible Federal technology environment, promoting accessible digital experiences, and continuing the implementation of accessibility standards.
-
GC Forms Category Templates
GC Forms' form templates
-
Maryland Plain Language Initiative Executive Order
This executive order establishes a statewide effort to enhance accessibility by requiring all state agencies to use clear, concise, and easily understandable language in written communications.
-
AI & Inclusive Hiring Framework
This framework provides voluntary guidance to help employers use AI hiring technology in ways that are inclusive of people with disabilities, while aligning with federal risk management standards.
-
Hennepin County Web Standards
Hennepin County's (MN) web standards, which define the required or acceptable quality of Hennepin County  websites and applications.