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Topic: Accessibility
Showing 38 Results
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Human-Centered Design 
States Can Make Applications More Accessible During COVID-19 Crisis
The inability to apply for Medicaid and SNAP in person during the COVID-19 pandemic necessitated a new way of interacting with social service agencies through online application submission. States can facilitate this by making online applications and systems more accessible and allowing for telephonic signatures on benefits applications.
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Accessibility 
Language and Disability Access in NYC
Description of NYC language and disability access requirements, along with best practices to improve communication between NYC government and its diverse constituents.