This site contains resources explaining the 2025 Working Families Tax Cut Act (WFTC) — formally Public Law 119-21, which changes eligibility, financing, and community-engagement requirements for Medicaid and Children’s Health Insurance Program (CHIP).
This publication explains current state integrated eligibility and enrollment (IEE) system implementation processes, approaches, and opportunities for future processes and technologies. It is a resource for state officials, advocates, funders, and tech partners working to implement these systems.
This report provides human-centered design templates and implementation guidance to help states integrate Medicaid work requirement questions into benefits applications while minimizing administrative burden and coverage loss.
DGN Spotlights highlight innovative digital initiatives transforming how the government connects with the public. This story explores Washington State’s Customer Portal, a platform representing a major step toward unifying digital service access across state agencies.
A practical toolkit that helps human services agencies coordinate programs and benefits to better support whole families through aligned policies, processes, and service delivery.
A report outlining human-centered design strategies to help states implement new federal Medicaid work requirements in ways that minimize coverage loss and administrative burden
This case study highlights how Illinois is modernizing its student data infrastructure and interagency data sharing to increase access to SNAP and Summer EBT benefits for eligible children and families, particularly those facing systemic barriers.
American Public Human Services Association (APHSA)
This blog post outlines how address validation tools can improve delivery of critical benefits by ensuring mailing addresses are accurate and up-to-date.
