Digitizing public benefits policy will make the biggest impact for administrators and Americans, but only if it happens at the highest level of government.
This guide highlights approachable ideas for state and local public benefits agencies to improve applications, renewals, and correspondence. As outlined in this resource, even small improvements can be transformative for residents and caseworkers alike.
This resource allows policymakers, employers, benefits providers, and researchers assess benefits performance for constituents and identify opportunities in market and policy innovation to ensure equitable benefits distribution.
Code for America’s simplified tax filing tool that allows users to claim their Child Tax Credit and any missing amount of their third stimulus payment.
In a time of crisis, behavioral science offers insights into how to reduce the paperwork and other administrative burdens that prevent people from taking advantage of crucial support services.
This report offers a critical framework for designing algorithmic impact assessments (AIAs) by drawing lessons from existing impact assessments in areas like environment, privacy, and human rights to ensure accountability and reduce algorithmic harms.
Algorithmic impact assessments (AIAs) are an emergent form of accountability for organizations that build and deploy automated decision-support systems. This academic paper explores how to co-construct impacts that closely reflects harms, and emphasizes the need for input of various types of expertise and affected communities.
ACM Conference on Fairness, Accountability, and Transparency (ACM FAccT)
This webpage links to materials ASPE has prepared as it leads work on how federal agencies and programs can meaningfully and effectively engage people with lived experience.
Office of the Assistant Secretary for Planning and Evaluation (ASPE)
This UN report warns against the risks of digital welfare systems, emphasizing their potential to undermine human rights through increased surveillance, automation, and privatization of public services.
Governments around the world are digitizing how they deliver services to citizens. And yet, without a secure and reliable way for people to prove their identity online, digital transformation efforts face a considerable barrier. This panel discussion, hosted by the Information Technology & Innovation Foundation (ITIF), focuses on the potential benefits and concerns surrounding digital ID and identity proofing technology as well as the legal and technical barriers for use.
Information Technology & Innovation Foundation (ITIF)
