Resource Format: Toolkit
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Reflections and Resources from the DSN’s 2024 Chief Digital Service Officer Convening
The toolkit offers provides practical guidance to help state and local data leaders build ethical, effective, and sustainable data programs.
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How to Use the U.S. Web Design System (USWDS)
USWDS provides principles, guidance, and code to help you design and build accessible, mobile-friendly government websites and digital services.
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Toolkit for Supporting Young Families Through Human Services
This toolkit provides links to a multitude of resources to help health and human services leaders evaluate and intentionally design programs to meet the unique needs of young families.
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Expanding TANF Program Insights: A Toolkit for State and Local Agencies on How to Access, Link, and Analyze Unemployment Insurance Wage Data
This toolkit is designed to assist state and local TANF agencies in accessing, linking, and analyzing employment data from unemployment insurance (UI) systems.
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Contracting for Transformation Toolkit
Tangible tools, scoring guides and strategies to embed equity and wellbeing into your procurement process. Designed for human services with opportunities to apply these principles to other fields.
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Improving State Unemployment Insurance Technology: A Guide for Advocates
This guide is intended to provide everything else, with a focus on the basics of UI technology projects, guidance on standards for equitable uses of technology, and strategies for how to have a positive impact on these projects.
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Federal Field Guide
Few large government software projects are successful, as current ecosystems in place at agencies do not support agile development practices. This guide provides instructions to federal agencies on how to effectively budget for, procure, and oversee software development projects.
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Rules as Code – Test, Learn, Repeat
The New South Wales government describes its efforts to connect with other Australian jurisdictions and international colleagues in its move towards making machine-consumable legislation and policy.
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“Collective Intelligence” Problem Solving Exercise Template
This exercise template includes detailed steps and prompts to encourages participants to collaboratively address challenges with peers.
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Establishing Emergency Cash Assistance Programs
A guide by New America to help cities and states set up cash assistance programs for their residents, based on the Alia Cares platform that the National Domestic Workers Alliance built to run their Coronavirus Cares Fund that provides emergency assistance for home care workers to support them in staying safe and at home to slow the spread of COVID.
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Blueprint for a Human-Centered Safety Net
Describes the Principles of a Human-Centered Safety Net: Many Welcoming Doors, Easy to Understand, Clients Can Make Informed Decisions, Responsive to Changing Needs, Simple Actions
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UX research during crisis: understanding rapidly evolving user needs to inform responsive design
Important considerations for understanding user needs to inform responsive design in rapidly changing contexts are discussed, including how context, threat perception, decision-making, and crisis affects disaster management and UX research.