Adults in the United States who have a disability are statistically less likely than those without a disability to own certain digital devices like laptops and smartphones, and are also more likely to never go online, despite similar rates of home broadband and tablet ownership.
A strategic "playbook" for organizing and sustaining digital service meetups, specifically focusing on fostering communities of practice within the public sector and civic tech spaces.
This blog post details the development of a human-centered screening tool designed to help SNAP clients identify and report exemptions from work requirements.
A blog post explaining how a data-driven civic tech timeline visualizes the growth, diversity, and evolution of the civic technology field, spanning 25 years from 1994-2018.
Code for America initially introduced the concept of Delivery-Driven Government in 2018. This article refreshes its original principles and expands on what the organization has learned to make its concepts clearer.
Using low-code/no-code tools successfully requires knowing how to pick the right tool and knowing the kind of challenges that merit calling in a technical team for consultation and advice.
Less than 10% of applications for VA health care are submitted digitally. This article describes how the U.S. Digital Service partnered with the Health Eligibility Center to change that, making it possible for anyone with an internet connection to apply anytime, anywhere, from any device.
This blog explores the rise of person-centered insights in policymaking, featuring an overview of its benefits and expert interviews highlighting its crucial role in effectively delivering public benefits and human services.
This blog post discusses the importance of prototyping in the public sector, focusing on how it helps test assumptions, gather user feedback, and refine ideas before making significant investments in building or launching a product or service.
