The Administration for Children and Families’ Office of Family Assistance (OFA) worked with 18F to replace its legacy data reporting system through product management training, user research, and an assisted acquisition.
This report evaluates state government websites for the Supplemental Nutrition Assistance Program (SNAP), providing links to each state's site and assessing the information and services they offer.
An event recap from one of FormFest 2024's opening main stage featuring speakers from the Commonwealth of Pennsylvania, State of Maryland, Beeck Center for Social Impact + Innovation, and Code for America.
This resource offers practical strategies for early childhood programs to create inclusive, affirming environments for LGBTQIA2S+ families and their children.
U.S. Department of Health and Human Services (HHS)
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.
The “Start Small” approach encourages agencies to begin with targeted, manageable improvements in their WIC application process before expanding changes more broadly, fostering easier implementation and measurable early successes.
This FormFest profile describes how California rapidly simplified disaster-aid processes for wildfire survivors by auditing 22 forms across eight agencies and developing a concept for a universal eligibility form and relief portal.
Key functionalities and design elements recommended for creating effective online WIC applications, focusing on usability, accessibility, and compliance to improve participant experience and streamline agency operations.
