Blog post authored by U.S. Digital Response discussing best practices for creating inclusive, accessible, and affirming government services for LGBTQ+ populations gleaned from their recent work in the City of Boston.
This presentation shares user experience research on the challenges, priorities, and opportunities for improving the journey of Bay Area residents seeking affordable housing.
Are you experienced in design, development, and configuration of systems? The Governor's Office of Administration is seeking Informational Technology Executive 3 to join our team in the Digital Experience PA team. This is your chance to work with a wide range of technologies supporting the commonwealth digital experience objectives. Apply today!
Tech Talent Project has partnered with American Enterprise Institute, the Beeck Center for Social Impact + Innovation at Georgetown University and New America to release a series of memos to help states make quick, meaningful progress in building technical capacity while avoiding past pitfalls.
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include MAGI Medicaid.
The Center for Democracy and Technology's brief clarifies misconceptions about artificial intelligence (AI) in government services, emphasizing the need for precise definitions, awareness of AI's limitations, recognition of inherent biases, and acknowledgment of the significant resources required for effective implementation.
