This Guide to Artificial Intelligence provides a strategic framework for the ethical and responsible implementation of GenA technologies in state operations.
Colorado Governor's Office of Information Technology (OIT)
NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
This policy supports the appropriate development, deployment, and use of generative artificial intelligence (GenAI) systems, products, services, tools, and content within consolidated state agencies in Colorado.
Colorado Governor's Office of Information Technology (OIT)
In this report, the Strike Team outlines its recommendations and suggested next steps for the EDD to address the backlog and improve on future processing of unemployment claims.
This report describes C-Stat 2.0, an updated version of the the Colorado Department of Human Services’ performance-based analysis strategy that allows them to better focus on and improve performance outcomes that enhance people’s lives.
The New York Experience – or “NYX” – aims to transform the customer experience across New York State agencies making our government work better for our people.
This session from FormFest 2024 features Arizona’s form improvement capacity building initiative and Massachusetts’ form improvements that were a result of the Delivering a Digital-First Public Experience act.
The New York State Customer Experience (NYX) Strategy is a comprehensive plan aimed at transforming state government services to be more efficient, accessible, and responsive to the needs of residents.
This executive order establishes a statewide effort to enhance accessibility by requiring all state agencies to use clear, concise, and easily understandable language in written communications.
