Produced By: Non-profit
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Policy Assessing the Impact of Proposed College Student SNAP Policies
This report examines the extent to which proposed options included in the Student Food Security Act, Let Students Eat proposal, and the EATS Act impact specific demographics of students, either by increasing access or by streamlining the process for qualifying students to demonstrate eligibility.
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Management Methods for Leading a Modern Government
The Modern Government Leaders program brought together federal executive innovators to share best practices and drive service delivery and process modernization.
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Policy Cutting Child Poverty in Half and More: Pandemic-Era Lessons From Child and Family Advocates and Organizers
This paper discusses the country’s chronic underinvestment in children and resulting outcomes, including new data on poverty rates among young children, is inextricable from the prospects of young children; and the remarkably comprehensive pandemic-era response policies, including which changes contributed most to reducing child poverty.
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Human-Centered Design Digital Inclusion in Montgomery County Public Libraries: A Digital Service Network Spotlight
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the examples we host in the Digital Government Hub in context.
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Policy Re-Envisioning CCDF: Toward an Anti-Racist Child Care System That Serves Families & Educators
This brief offers a new, anti-racist vision for transforming the Child Care and Development Fund (CCDF) into a program that actively pushes back against structural racism and advances racial equity and economic prosperity for all families.
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Policy Analysis TANF Data Collaborative Pilot: Wage Outcomes by ZIP Code in California
The Temporary Assistance for Needy Families (TANF) Data Collaborative Pilot Initiative is a component of the TANF Data Innovation project. The 30-month pilot offered technical assistance and training to support cross-disciplinary teams of staff at eight state and county TANF programs in the routine use of TANF and other administrative data to inform policy and practice.
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Human-Centered Design Summer of CX Webinar Series: Improving CX for Benefit Access
This webinar session discusses how to address customer experience challenges presented by digital identity in public benefit programs.
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Human-Centered Design Summer of CX Webinar Series: CX Metrics for Decision Making
This webinar session discusses the importance of using CX metrics to guide agency-level decisions and how to gather, analyze, and apply customer feedback to optimize products and services.
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Diversity, Equity + Inclusion Strategies to Support Young People’s Access to Public Benefits
The report identifies strategies to improve young people's access to public benefits, including targeted outreach, benefit navigation, partnerships, eligibility expansion, and administrative efficiency.
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Policy Federal Changes Provide New Opportunities to Elevate the Voices of People With Lived Medicaid Experience in Policy Decisions
CMS finalized a rule in May 2024 that requires states to implement Medicaid Advisory Committees (MACs) and Beneficiary Advisory Councils (BACs) to ensure Medicaid enrollees are better represented in decision-making — this guide provides tips and examples to help guide the process.
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Change Management Crafting Digital Policy in the Open in British Columbia: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with two staff members from the Digital Office—Director of Digital Strategy Amy Kirtay and Team Lead Annie Goodwin, to learn more about the Government of British Columbia's Digital Code of Practice.
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Talent + Hiring Government Digital Service Team Tracker
The Beeck Center for Social Impact + Innovation's Digital Service Network (DSN) maintains a Government Digital Service Team Tracker: a living database for those seeking to learn more about the locations, structures, mandates, and more of government digital service teams across the United States.