This toolkit provides individuals and organizations with guidance, drawn from learning and experience, on how to use administrative and other data to inform program improvements. It collects concrete strategies and practitioner-tested tools designed to advance these efforts. These materials were developed in pilot projects with local Temporary Assistance for Needy Families (TANF) agencies as part of the TANF Data Collaborative (TDC).
Minnesota is a good example of an organization that started small in its drive to integrate benefits programs. For instance, its recent statewide rollout of its online integrated benefit application website, MNbenefits.mn.gov, started as a pilot in 2020 with Code for America. The pilot encompassed two counties including Hennepin County, where Minneapolis is located. The pilot later expanded to four counties, then 16 and a tribal nation. The final roll out, which took 12 months to implement, included the state’s 87 counties and three tribal nations.
This guide is intended to provide everything else, with a focus on the basics of UI technology projects, guidance on standards for equitable uses of technology, and strategies for how to have a positive impact on these projects.
The California Integrated Travel Project (Cal-ITP) simplifies transit benefits eligibility by developing the Benefits App, which uses Login.gov to securely verify age-based discounts for public transit riders. The project aims to create a standardized, interoperable system for verifying transit benefits, improving accessibility for low-income and special groups while reducing administrative burdens for transit agencies.
A recent study challenges the common belief that income support programs like SNAP reduce employment, finding that for individuals with a work history, receiving SNAP benefits can actually increase long-term employment.
A panel of experts discuss the application of civil rights protections to emerging AI technologies, highlighting potential harms, the need for inclusive teams, and the importance of avoiding technology-centric solutions to social problems.
This session from FormFest 2024 focused on how to help people get the assistance they need from the U.S. Department of Health and Human Services’ work on the Low Income Home Energy Assistance Program (LIHEAP) and the Maryland Social Services Administration’s work to improve welfare support for kinship caregivers.
The article explores the importance of participatory planning in policymaking, emphasizing how engaging impacted communities improves program design, equity, and trust in government, with a focus on early childhood education initiatives.
An event recap from one of FormFest 2024's closing main stage session featuring speakers from the City of Portland, Oregon and New York City, New York.