Produced By: Non-profit
-
Targeted Text Message Outreach Can Increase WIC Enrollment, Pilots Show
WIC enrollment has declined over the last decade, preventing millions of eligible low-income individuals from accessing its benefits. This report examines state WIC outreach pilots and discusses the effectiveness of text message outreach and key considerations when developing and launching targeted text outreach campaigns.
-
Practica: Learn to Design Institutions That Put People First
Online courses from Civilla regarding human-centered design for public institutions.
-
Power to the Public: The Promise of Public Interest Technology
This book presents a blueprint for how governments and nonprofits can utilize digital technology to solve pressing twenty-first century issues.
-
Opportunities to Streamline Enrollment Across Public Benefit Programs
This resource provides guidance on streamlining enrollment across public benefit programs to improve efficiency, reduce administrative burdens, and enhance access for eligible individuals and families.
-
Moving Child Care Assistance Applications Online Means More Families Get the Help They Deserve
Hennepin County, Minnesota, implemented an online application system for child care assistance, resulting in increased applications, faster benefit distribution, and reduced administrative burdens.
-
Mobile Fact Sheet
Fact sheet with various statistics about the mobile habits of Americans.
-
Maximizing Linkages: A Policymaker’s Guide to Data Sharing
Maximizing Linkages: A Policymaker’s Guide to Data Sharing
-
Matching Data Across Benefits Programs Can Increase WIC Enrollment
This case study highlights how states used data sharing and targeted outreach to boost WIC enrollment among Medicaid and SNAP participants, improving program reach and reducing disparities.
-
Lessons Churned: Measuring the Impact of Churn in Health and Human Services Programs on Participants and State and Local Agencies
This report examines the phenomenon of "churn" in public benefit programs, where eligible participants temporarily lose benefits due to administrative processes, analyzing its impact on both recipients and state agencies, and suggesting strategies to reduce its occurrence.
-
Launching New Digital Tools for WIC Participants
This toolkit provides guidance for state and local WIC agencies on implementing digital tools to enhance participant engagement and streamline program operations.
-
Integrated Benefits Initiative: Best Practices in Texting
Code for America offers government agencies a general overview of getting started with implementing text messaging services for clear, responsive communication during the COVID-19 pandemic.
-
How Louisiana Rapidly Scaled Pilot Solutions to Combat COVID-19
In response to exploding demand for social services during COVID-19, the Louisiana Department of children and Family services implemented text-message alerts and reminders for the state’s entire SNAP caseload, launched a text-based public campaign to help people understand and apply for SNAP benefits, and hired SNAP recipients to provide client feedback on communications and policy decisions.