Across the United States, a number of state and local governments are embarking on digital transformation efforts. This case study is part of the Beeck Center’s Digital Service Teams project, which is learning how leading government digital service units are introducing new approaches to service delivery. Beeck Center researchers are documenting work as it happens, including analyzing challenges and opportunities, and disseminating this information to benefit both the people of New York City and collaborators in other governments.
In this report, the U.S. Chamber of Commerce Foundation examines benefits cliffs – the loss of eligibility for public safety-net programs and benefits they provide as income rises above eligibility limits.
This course gives participants a substantive overview of the human-centered design framework and offers opportunities to practice applying concepts from the course to your work.
This report calculates the cumulative impact of major benefit programs on two types of families and how their benefits change as they move into the labor market and climb the ladder of upward mobility.
This webinar addressed the near completion of the Medicaid continuous coverage unwinding, highlighting a net decrease of almost 10.6 million enrollees, including over 4 million children, and discussed next steps for state compliance, best practices, and outreach strategies to reconnect eligible individuals who lost coverage.
The guidelines for bias-free language contain both general guidelines for writing about people without bias across a range of topics and specific guidelines that address the individual characteristics of age, disability, gender, participation in research, racial and ethnic identity, sexual orientation, socioeconomic status, and intersectionality.
This report explores the financial challenges faced by U.S. workers, analyzing the roles of work arrangements and public and workplace benefits in achieving financial security, while highlighting the disparities in access and effectiveness for low- and moderate-income workers.
This article discusses how Code for America enhanced the CalFresh application process to better assist self-employed individuals in accessing their full benefits by clarifying self-employment definitions and simplifying income verification.
This Urban Institute article argues that poverty is driven by structural barriers rather than individual choices and advocates for safety net programs that address systemic inequities.