Produced By: Non-profit
-
Education Forms From Preschool to College
This session from FormFest 2024 features the South Carolina Early Childhood Advisory Council’s work developing a single portal to integrate applications for publicly funded programs and services, and the office of Federal Student Aid’s work on the FAFSA form.
-
Better Identity in America: A Blueprint for State Policymakers
This policy blueprint outlines six actionable steps for state governments to improve digital identity infrastructure, focusing on security, equity, innovation, and privacy.
-
The IRS as a Benefits Administrator
The IRS is arguably the single most critical benefits administrator in the country, given its responsibility for tax credit-based relief programs, and COVID-19 relief payments. Despite these programs’ incredible progress in reducing poverty, and despite great strides by the IRS to implement them successfully, accessing IRS benefits remains too difficult for many low-income families. This report presents a comprehensive agenda to increase benefit coverage rates, simplify Americans’ interactions with the IRS, and decrease the portion of IRS benefits diverted to third parties.
-
Improving Digital Identity – Where Government Can Help
In this panel conversation from Better Identity Coalition’s 2022 policy forum “Identity, Authentication, and the Road Ahead” presenters from the General Services Administration, the Transportation Security Administration, the Consumer First Coalition, and the congressional branch, discuss government’s role in digital identity.
-
The Equitable Tech Horizon in Digital Benefits Panel
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
-
Data Literacy Within State Government: Building a Knowledgeable Workforce That Knows How to Use Data for Better Decisions
The National Association of State Chief Information Officers (NASCIO) convened a panel of state chief data officers who shared their approaches and experiences with data literacy. The panel provides recommendations for establishing a state-level data literacy program, ensuring that employees understand how to use data effectively for better decision-making.
-
How to Streamline Verification of Eligibility for Medicaid and SNAP
This toolkit offers strategies for advocates and state agencies to enhance the efficiency of eligibility verification processes for Medicaid and SNAP, aiming to reduce administrative burdens and improve access to benefits.
-
Practica: Learn to Design Institutions That Put People First
Online courses from Civilla regarding human-centered design for public institutions.
-
5 Things to Know About SNAP Employment & Training
This resource provides an overview of the Supplemental Nutrition Assistance Program Employment & Training (SNAP E&T) program, highlighting state implementation strategies, funding mechanisms, and policy opportunities to strengthen workforce participation among SNAP recipients.
-
Why All Guaranteed Income is Narrative Work: Best Practices for Centering Dignity, Race, and Gender in Cash-Based Programs
This guide and set of best practices was created to help leaders of new and existing guaranteed income projects to thoughtfully narrate their work.
-
Proof Points for Human-Centered Benefits Administration
Code for America’s Integrated Benefits Initiative has been working in partnership with the State of Colorado to demonstrate how user-centered approaches lead to measurably better delivery of safety net programs. This article describes their work with the state of Colorado in simplifying how clients report common life changes that can affect their eligibility.
-
Digital Doorways Research Artifact: New York UI Stimuli
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for New York's online application for Unemployment Insurance.