This exploratory brief outlines the City of Boston’s phased plan to build a digital system for scheduling, managing, and reporting mattress and bulky item recycling pickups.
This article examines how the City of Long Beach, California, collaborated with TOPC to develop a digital tool aimed at enhancing community engagement and expanding urban tree canopy coverage.
Recording of GOVChats hosted by GTA's Digital Services Georgia, where speakers dive into the artificial intelligence (AI) programs and initiatives unfolding across the states of Georgia, Maryland, and Vermont.
This 2015 project presentation outlines the vision, research, and product requirements for DAHLIA, San Francisco’s online platform to centralize and simplify affordable housing searches and applications.
San Francisco Mayor's Office of Housing and Community Development
Applying UX research methods, the City of San Jose worked to improve how low-income and non-English speaking residents engaged with My San Jose, a website and mobile app for residents to report neighborhood issues to cities. They used a Spanish and Vietnamese translator to conduct interviews with target users, then detailed major findings and corresponding recommendations in this report.
These Figma artifacts illustrate the end-to-end design of Boston’s digital mattress recycling service, including resident scheduling flows, mobile interfaces, alerts, and design system components.
