The Equitable Community Engagement Toolkit is a toolkit created by City of Philadelphia engagement practitioners and community members to help improve equitable collaboration with the community the City serves.
City of Philadelphia Office of Civic Engagement and Volunteer Service
This report shines a light on all the efforts that keep Open Data running, raises awareness about the latest information available from the City, and provides a glimpse into the upcoming changes and additions to our platform.
This case study explores how the City of Akron developed a community tree map to engage residents in urban forestry efforts, enabling them to identify, grow, and care for trees in their neighborhoods.
The Long Beach Tree Map shows trees throughout the Long Beach region which centralizes, organizes, and visualizes information regarding where and how many trees as well as their type.
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the examples we host in the Digital Government Hub in context.
This session from FormFest 2024 focused on how governments are scaling their SNAP benefits programs, with Maryland’s improved integrated benefits application and the Office of Evaluation Sciences’ changes to questions on the SNAP application.
NYC Opportunity collaborated with the Administration for Child Services (ACS) to design a family-centered process for prevention services, addressing confusion and lack of choice in the current system. By creating tools like the Provider Profile and Family Voice booklet, the team empowered families to choose providers based on their needs while ensuring their feedback reaches ACS. The project aims to improve family experiences and communication with ACS, with plans to expand through testing and future innovations like a web portal.
City of Saint Paul's website for community members to sign up to participate in paid research opportunities in order to test and provide feedback on the design of digital services and products.
This retrospective looks at the way the NYCOpportunity initiative worked across City government, partnering with agencies to initiate new approaches and enhance city practices. It also highlights key areas of focus for the NYC Opportunity team between 2014 and 2021.
