Produced By: Academic
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Increasing Security and Equity in Electronic Benefits Transfer (EBT)
There has been exponential growth in benefits theft by criminals who are “cloning and skimming” EBT cards, leaving thousands of families with drained accounts and limited recourse in getting back their benefits. In this webinar, a panel of experts discuss what states can do right now to improve EBT security, how to use data to analyze theft patterns, and how EBT payment technology needs to evolve to ensure efficiency, security, and dignity for beneficiaries.
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“It’s Like Night and Day”: How Bureaucratic Encounters Vary across WIC, SNAP, and Medicaid
Using 83 interviews with Supplemental Nutrition Assistance Program (SNAP), Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), and Medicaid beneficiaries, and 35 interviews with staff from those programs, this paper examines how people differentiate their experiences across programs.
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Change Management Wielding a Theory of Change for Digital Transformation in Government
This essay explores how a ToC is made explicit with various audiences.
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Change Management Theory of Change (ToC) Resource Appendix
This resource appendix is a compilation of useful resources intended as a follow-on to the DSN’s writing on theories of change for digital transformation in government. Practitioners can use these resources to DIY their ToC after reading our essays.
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Change Management Crafting a Theory of Change for Digital Transformation in Government
In our research announcement on theories of change (ToC) for digital government, the Digital Service Network shared our belief that all Digital Service (DS) teams should work to develop a ToC.
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Digital Identity Analysis: Digital Authentication and Identity Proofing Requirements in Unemployment Insurance Applications
In February 2023, the Digital Benefits Network at the Beeck Center for Social Impact + Innovation released a dataset documenting authentication and identity verification requirements that unemployment insurance (UI) applicants encounter across the United States. This resource outlines high-level observations from the data and more information about the research process.
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Increasing Stimulus Payment Take-up in California: Results from a Phone and Email Campaign
In Fall 2021, The People Lab and the California Policy Lab partnered with the California Department of Social Services and Code for America to conduct and evaluate a state-wide outreach effort aimed at delivering stimulus payments to low-income Californians.
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Policy Basic Income and Local Government: A Guide to Municipal Pilots
This guide consolidates learning and spotlights principles, insights, and emerging practices to guide municipal leaders and public-private partnerships interested in designing basic income programs that are ethical, equitable, rigorous, informative, and consequential for local, state and national policymaking.
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Digital Identity Digital Benefits Network Quarterly Call: What’s Next for Digital Identity in Public Benefits?
Identity proofing, authentication, and online access to benefits applications have been increasingly important issues for benefits agencies since the start of the COVID-19 pandemic. During the call, we heard from two speakers: April Dunlap, Policy Administrator for Arizona’s Department of Economic Security and Professor Michele Gilman, Venable Professor of Law and Associate Dean for Faculty Research and Development at the University of Baltimore School of Law.
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Digital Identity Me, Myself, and My Digital Double: Extending Sara Greene’s Stealing (Identity) From the Poor to the Challenges of Identity Verification
This essay explores the challenges of identity verification and suggests several paths forward for more equitable systems.
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Policy Maximizing the impact of direct cash transfers to young people: A policy toolkit
Chapin Hall collaborated with national policy experts, practitioners, and young adults with lived experience of homelessness to create a policy toolkit where tax, public benefits, and educational aid implications for young people participating in Direct Cash Transfer (DCT) programs are laid out in one place.
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Digital Identity Digital Identity and the Federal Government: Recent Actions and Interest
In recent years, the federal government has taken notice of cybersecurity, identity management, authentication, and identity proofing issues. This short resource guide highlights some key actions at the federal level around digital identity topics in 2022.