Produced By: Academic
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Identifying and Reducing Burdens in Administrative Processes
This report provides a comprehensive analysis of administrative burdens, offering strategies to reduce unnecessary obstacles in public service delivery, with a focus on improving access to government services for underserved and marginalized populations.
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FormFest 2024 Recap: International Work on Human-Centered Form Design
An event recap from one of FormFest 2024's breakout sessions featuring speakers from the City of Reyjavik, Iceland and the Country of Germany.
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A large-scale study of performance and equity of commercial remote identity verification technologies across demographics
This study assesses five commercial RIdV solutions for equity across demographic groups and finds that two are equitable, while two have inequitable performance for certain demographics.
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Digital Benefits Beacons: Where Policy Meets Practice at BenCon 2024
Michigan's UIA director, Julia Dale, is leading the agency through transition by prioritizing lived experience, hope, grit, and values. Virginia's SNAP Program Manager, Michele Thomas, highlighted the success of Sun Bucks, a summer EBT child nutrition program that fed over 700,000 kids in its first year.
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What Makes a Good AI Benchmark?
This brief presents a novel assessment framework for evaluating the quality of AI benchmarks and scores 24 benchmarks against the framework.
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The Privacy-Bias Tradeoff: Data Minimization and Racial Disparity Assessments in U.S. Government
This academic paper examines how federal privacy laws restrict data collection needed for assessing racial disparities, creating a tradeoff between protecting individual privacy and enabling algorithmic fairness in government programs.
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Designing for Multilingual Translation
This resource guide outlines approaches for translating content to improve equitable access to benefits.
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Text to Connect: Strategy + Content for Using Text Message Outreach to Reduce SNAP Churn
Focused on strategy and content, this guide offers recommendations and best practices for crafting messages, engaging clients, and obtaining consent.
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Theory of Change (ToC) Resource Appendix
This resource appendix is a compilation of useful resources intended as a follow-on to the DSN’s writing on theories of change for digital transformation in government. Practitioners can use these resources to DIY their ToC after reading our essays.
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Rules as Code Demo Day Highlights
Building on our February 2022 report Benefit Eligibility Rules as Code: Reducing the Gap Between Policy and Service Delivery for the Safety Net, the Beeck Center’s Digital Benefits Network (DBN) hosted Rules as Code Demo Day on June 28, 2022 where there were eight demonstrations of projects and code followed by a collaborative problem solving session on how to continue advancing rules as code for the U.S. social safety net.
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Text to Connect: Legal + Policy Considerations for Using Text Message Outreach to Reduce SNAP Churn
This guide is intended to provide a general overview of the national statutory and regulatory landscape governing the legality of sending large volumes of text messages and sharing client information.
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Does Administrative Burden Influence Public Support for Government Programs? Evidence from a Survey Experiment
This study examines how providing information about administrative burden influences public support for government programs like TANF, showing that awareness of these burdens can increase favorability toward the programs and their recipients.