Produced By: Academic
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Complexity, errors, and administrative burdens
Errors in administrative processes are costly and burdensome for clients but are understudied. Using U.S. Unemployment Insurance data, this study finds that while automation improves accuracy in simpler programs, it can increase errors in more complex ones.
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Me, Myself, and My Digital Double: Extending Sara Greene’s Stealing (Identity) From the Poor to the Challenges of Identity Verification
This essay explores the challenges of identity verification and suggests several paths forward for more equitable systems.
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Evaluating Facial Recognition Technology: A Protocol for Performance Assessment in New Domains
In May 2020, Stanford's HAI hosted a workshop to discuss the performance of facial recognition technologies that included leading computer scientists, legal scholars, and representatives from industry, government, and civil society. The white paper this workshop produced seeks to answer key questions in improving understandings of this rapidly changing space.
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FormFest 2024 Recap: Education Forms from Preschool to College
An event recap from one of FormFest 2024's breakout sessions featuring speakers from South Carolina and the U.S. Department of Education.
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FormFest 2024 Recap: How IRS Direct File Demystified Tax Forms and Built Trust
An event recap from one of FormFest 2024's mainstage sessions featuring speakers from the Internal Revenue Service (IRS).
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Digital Benefits Wishlist
The Digital Benefits Wishlist collects on tools, resources, or policy changes needed to improve benefits delivery.
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“What’s On Your Radar” Prioritization Exercise Template
The What’s On Your Radar exercise is an interactive, level-setting exercise designed to help individuals identify and prioritize their work.
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Unpacking How Long-Standing Civil Rights Protections Apply to Emerging Technologies like AI at BenCon 2024
A panel of experts discuss the application of civil rights protections to emerging AI technologies, highlighting potential harms, the need for inclusive teams, and the importance of avoiding technology-centric solutions to social problems.
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Digital Identity Updates from the Digital Benefits Network at BenCon 2024
Announcements include the Digital Identity Community of Practice, updates on research with NIST and CDT, and upcoming data set.
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Mission Driven Bureaucrats at BenCon 2024
This talk explores how empowering public servants and fostering a sense of purpose, rather than stricter controls, is key to improving government.
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Technology, Data, and Design-Enabled Approaches for a More Responsive, Effective Social Safety Net
This landscape analysis examines data, design, technology, and innovation-enabled approaches that make it easier for eligible people to enroll in, and receive, federally-funded social safety net benefits, with a focus on the earliest adaptations during the COVID-19 pandemic.
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Digital Identity and Public Benefits: Announcing a New Research Agenda
An announcement about the Digital Benefits Network's new research agenda on digital identity in public benefits.