An impact report summarizing how a small public-sector innovation team tested, built, and piloted shared digital services to reduce administrative burden in public benefits delivery.
A research snapshot summarizing early findings from outreach and discovery work to identify high-impact opportunities for improving public benefits delivery, with an initial focus on notifications.
The US General Services Administration announces that it is seeking a limited number of state and local government partners to take advantage of login.gov to administer their federally funded programs.
This page describes the agency’s investments in digital tools and services aimed at reducing friction in how people find, apply for, and maintain eligibility for federal benefits.
This page provides a U.S. Web Design System pattern for collecting pronoun information in user profiles in a way that respects identity, supports data standards, and promotes inclusion.
When creating a user profile, this U.S. Web Design System pattern helps users to provide gender identity and sex information in an accurate and respectful manner.
A high-level primer that explains what it takes to stand up and operate an open-source, one-way government notification service for sending text messages and emails.
This update highlights progress in improving federal customer experience (CX) following Executive Order 14058, showcasing service enhancements across agencies.
