It is frequently assumed that when rules are implemented as code, a rules engine is necessary. However, it is possible for policy people and engineers to effectively work together to code logic that drives technological system without needing a mediating rules engine at all.
The U.S. Web Design System (USWDS) is makes it easier to build accessible, mobile-friendly government websites. USWDS is an active open source community of government engineers, content specialists, and designers. Its contributors both in and out of government support dozens of agencies and nearly 200 sites.
This presentation was recorded at the Texting and Notification Working Group meeting coordinated in part by the Aspen Institute Financial Security Program on February 28, 2024.
This blog introduces the GSA’s Public Benefits Studio, which partnered with agencies to build shared tools—starting with a multi-channel notifications service—to improve coordination and access across federal public benefits programs.
A case study documenting the creation, pilot, impact, and eventual sunset of a government text-messaging service used to improve how agencies communicate with the public.
A plain-language overview explaining how federal law regulates automated calls and text messages to the public, including when consent is required and who is exempt.
The US General Services Administration announces that it is seeking a limited number of state and local government partners to take advantage of login.gov to administer their federally funded programs.
The Login.gov program roadmap articulates the values of the Login.gov program, outlines strategic priorities, and documents how the program is approaching nuanced identity topics.
This toolkit is designed to support government agencies in evaluating the effectiveness of their public participation and community engagement (PPCE) activities.
