Organization: U.S. General Services Administration (GSA)
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User Research 7 Ways to Ignite User-Centered Design at Your Agency
Some tips for success when introducing user-centered design (UCD) to your organization.
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Communications Collaborate with the TTS Public Benefits Studio
The Technology Transformation Service at GSA recently created a new Public Benefits Studio to focus on fostering a more cohesive, coordinated experience for the public, across programs.
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Talent + Hiring Technical Architect
This is a job description for the role of Technical Architect from the State of California.
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Human-Centered Design 6-Month Update: Delivering on the President’s Commitment to Transform Customer Experience
President Biden believes that every American—regardless of where you live, where you work, or who you are—should have simple, seamless, and secure access to the Federal services they need. Over the past six months, we’ve gotten off to a fast start translating the President’s historic Executive Order on customer experience into action. Today, at the half-year mark, we have more key updates to share.
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U.S. Web Design System
The U.S. Web Design System (USWDS) is makes it easier to build accessible, mobile-friendly government websites. USWDS is an active open source community of government engineers, content specialists, and designers. Its contributors both in and out of government support dozens of agencies and nearly 200 sites.
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Digital Identity Login.gov to provide authentication and identity proofing services to a limited number of federally funded state and local government programs
The US General Services Administration announces that it is seeking a limited number of state and local government partners to take advantage of login.gov to administer their federally funded programs.
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Digital Identity Login.gov
Described as the “public’s one account for government,” this U.S. government website allows users to use one account and password for secure, private access to participating government agencies.