Organization: U.S. General Services Administration (GSA)
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Determining the true value of a website: A GSA case study
GSA has developed a composite indicator to visualize six key components of website success.
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State Software Budgeting Handbook
Handbook by 18F designed for executives, budget specialists, legislators, and other “non-technical” decision-makers who fund or oversee state government technology projects that receive federal funding and implement the necessary technology to support federal programs. It aids in setting projects up for success by asking the right questions, identifying the right outcomes, and equally important, empowering decision-makers with a basic knowledge of the fundamental principles of modern software design.
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Digital.gov Research Resources
Resources from Digital.gov on research
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18F Methods: Validate
Testing (and re-testing) your designs with users will help you build the best possible product. Our Validate Methods cover varied testing scenarios and potential user groups.
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10x FY22 Impact Report
This impact report details the program's expansion and key achievements in delivering innovative technology solutions that enhance public services.
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Login.gov to provide authentication and identity proofing services to a limited number of federally funded state and local government programs
The US General Services Administration announces that it is seeking a limited number of state and local government partners to take advantage of login.gov to administer their federally funded programs.
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Public Participation and Community Engagement Toolkit
This toolkit is designed to support government agencies in evaluating the effectiveness of their public participation and community engagement (PPCE) activities.
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Federal Field Guide
Few large government software projects are successful, as current ecosystems in place at agencies do not support agile development practices. This guide provides instructions to federal agencies on how to effectively budget for, procure, and oversee software development projects.
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R&D Glossary: Automating Enrollment Proofs
This internal glossary defines key terms and concepts related to automating enrollment proofs for public benefits programs to support shared understanding among product and policy teams.
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Rapid Implementation of Policy as Code
Policy changes are often dynamic and occur quickly, but they can only create impact once implemented. The Eligibility APIs Initiative at 18F shares an example from their work that shows the potential for rapid, accurate policy implementation as code.
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Accessibility for Teams
A ‘quick-start’ guide for embedding accessibility and inclusive design practices into your team’s workflow.
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Analysis Plan: Increasing Medicaid Renewals with Text Message Reminders
Through an innovative pilot and evaluation, this project aims to improve ongoing Medicaid coverage using the Notify.gov service.