Location: United States
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Strategy Pennsylvania Executive Order 2023-08 – Bolstering Service Delivery Through a Digital Experience Strategy
Executive Order issued by Pennsylvania Governor Josh Shapiro bolstering service delivery through the creation of a digital experience strategy
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Management Toward Sound, Explicit Theories of Change for Digital Service Teams
The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
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Human-Centered Design Unemployment Insurance Equitable Access Toolkit
The Unemployment Insurance Equitable Access Toolkit contains common equity recommendations, promising practices, and insights, represented visually as a different floor of an agency office building, compiled in one interactive document.
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User Research The UI Lexicon Project
To better understand the problem and find potential solutions, the U.S. Department of Labor conducted an exploratory UI Lexicon research project.
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Procurement Testimony to the Michigan Senate Appropriations Committee on Technology Project Funding Appropriations
Waldo Jaquith from 18F gives testimony to the Michigan Senate Appropriations Committee on how to efficiently appropriate money to technology projects.
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Procurement NASPO Modular Procurement Primer
National Association of State Procurement Officials primer on modular procurement
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Procurement Federal Acquisition Regulations on Modular Procurement
Federal regulations document about modular procurement
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Talent + Hiring Digital Service Purchasing Analyst I
This is a job description for the role of Digital Service Purchasing Analyst I from the City of Syracuse and NY Innovation Office.
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Procurement Defining a Roadmap for Procurement Transformation in Syracuse
Post from the Syracuse Procurement Team discussing their work in transforming procurement in Syracuse, NY.
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Procurement An Agile Software Development Solicitation Guide
Solicitation guide from 18F on how to procure for agile software, to benefit government agencies.
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Procurement Ad Hoc Modular Contracting Guide
A toolkit discussing modular contracting.
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Human-Centered Design Making Public Benefits More Accessible in Minnesota
This report highlights work with Minnesota and includes nine suggestions for states seeking to launch their own integrated benefits applications