The report highlights a project to improve the Philadelphia Office of Homeless Services' (OHS) prevention and intake processes by implementing trauma-informed practices. In collaboration with staff, participants, and trauma experts, the project aimed to reduce distress for those accessing services while equipping staff with tools and training to better manage trauma-related interactions, creating a more supportive and empathetic service environment.
There were over 25 million Medicaid disenrollments in 2023, but national enrollment remained significantly above pre-pandemic levels at over 56 million, with notable state-level variations and near-recovery of child enrollment.
This report provides guidance on building equitable and user-friendly affordable housing portals, highlighting best practices from platforms like Bloom Housing and Housing Navigator MA.
This video shows you how to get started with using Generative AI tools, including Bard, Bing, and ChatGPT, in your work as public sector professionals.
This short explainer video introduces digital identity and argues for modernizing identity systems in the United States, in partnership with government.
