Location: United States
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Performance.gov Participation Solicitation Site
The Federal Government made it easier for the public to share their knowledge, needs, and lived experiences to improve how government works for them and with them.
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The Employment Effects of a Guaranteed Income: Experimental Evidence from Two U.S. States
This study explores the causal impacts of income on a rich array of employment outcomes, leveraging an experiment in which 1,000 low-income individuals were randomized into receiving $1,000 per month unconditionally for three years, with a control group of 2,000 participants receiving $50/month.
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Tools to Manage and Share Content
This primer introduces two foundational software types that can support organizations that are committed to accessible benefits information: content management systems (CMS) and application program interfaces (APIs).
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Opportunities to Improve Online Access to SNAP for Older Adults
This issue brief illustrates the challenges that many older adults with low income face in gaining access to benefits online. It addresses digital literacy, access to broadband internet, and the increasing prevalence of connecting online to SNAP.
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FormFest 2024 Recap: Welcome to FormFest
An event recap from one of FormFest 2024's opening main stage featuring speakers from the Commonwealth of Pennsylvania, State of Maryland, Beeck Center for Social Impact + Innovation, and Code for America.
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New York State Experience: Annual Report Summary
This summary outlines statewide progress in improving digital services, reducing administrative burdens, and elevating customer satisfaction through human-centered and data-informed government design.
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Building Resilience Action Area 6: Rebuilding and Stabilizing the Funding of State UI Benefits
This section of the Building Resilience plan outlines strategies to improve the long-term solvency and sustainability of state unemployment insurance (UI) trust funds through better funding practices and legislative reform.
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IRS Direct File Pilot Program Filing Season 2024 After Action Report
The IRS Direct File Pilot Program After Action Report evaluates the 2024 pilot of a free, government-run tax filing system, assessing taxpayer participation, user experience, and potential for future expansion.
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Gender-Aware Guidelines and Standards for the City of Boston Services
Guidelines to support the implementation of the Gender Inclusion Ordinance.
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Breaking into Civic Tech
A blog/guide from Chris Kuang for those interested in learning more about civic tech.
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Customer Experience Specialist
This is a job description for the role of Customer Experience Specialist from the Centers of Excellence.
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Geospatial Analyst
This is a job description for the role of Geospatial Analyst from the State of California.