This framework outlines USDA’s principles and approach to support States, localities, Tribes, and territories in responsibly using AI in the implementation and administration of USDA’s nutrition benefits and services. This framework is in response to Section 7.2(b)(ii) of Executive Order 14110 on Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence.
Professor Don Moynihan discusses how administrative burden is an effective tool to make it difficult for people to access certain types of benefits, noting that this is particularly harmful to communities of color.
This guide explains the U.S. Digital Service’s “discovery sprint,” a process by which teams can quickly build a common understanding of the status of complex organization, system, or service.
In a time of crisis, behavioral science offers insights into how to reduce the paperwork and other administrative burdens that prevent people from taking advantage of crucial support services.
This playbook provides federal agencies with guidance on implementing AI in a way that is ethical, transparent, and aligned with public trust principles.
U.S. Department of Health and Human Services (HHS)
APHSA explains how certain tools and recommendations about when people apply for help, engage in services, and maintain benefits can have a powerful effect to either counter or exacerbate structural barriers to accessing assistance.
American Public Human Services Association (APHSA)
The State of California government published guidelines for the safe and effective use of Generative Artificial (GenAI) within state agencies, in accordance with Governor Newsom's Executive Order N-12-23 on Generative Artificial Intelligence.
This report summarizes 19 SNAP policy options (in effect as of Oct. 1, 2023) and waivers (implemented as of July 1, 2023) chosen by SNAP state agencies (50 states, the District of Columbia, Guam, and Virgin Islands) in federal fiscal year (FY) 2023.
This executive order establishes a statewide effort to enhance accessibility by requiring all state agencies to use clear, concise, and easily understandable language in written communications.
This video documents the Digital Benefits Network's Digital Identity Community of Practice launch, covering mission review, 2025 goals, California authentication innovations, and peer networking for equitable and effective digital identity in public benefits.
There were over 25 million Medicaid disenrollments in 2023, but national enrollment remained significantly above pre-pandemic levels at over 56 million, with notable state-level variations and near-recovery of child enrollment.
