Why is it so hard to build government technology?
The pandemic has shown how difficult it can be for the US to succeed with major technology projects. Various leading design thinkers discuss strategies for building more efficient and effective government technology.
The article discusses how the COVID-19 pandemic exposed significant weaknesses in the United States’ government technology infrastructure, leading to failures in unemployment systems, vaccine distribution, and public communication.
It highlights the urgent need for modernization, investment in digital services, and collaboration with the private sector to improve government technology and better serve citizens during crises.
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