A step-by-step guide to how New Jersey used plain language and user-testing to improve the state’s paid family and medical leave program
A step-by-step guide to how New Jersey used plain language and user-testing to improve the state’s paid family and medical leave program
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By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
Evidence from the Maine Peer Workforce Navigator program shows that workers and government can benefit from well-designed community partnerships.
In this article, the authors examine the impact of the 2021 temporary expansion to the Child Tax Credit (CTC) on housing affordability and the living arrangements of families with low incomes.