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Usability Starter Kit

The DigitalGov Usability Starter Kit offers a comprehensive collection of tools and templates designed to assist in creating user-centered digital experiences.

Organization: U.S. General Services Administration (GSA)

Published Year: 2017

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Hosted on Digital.gov, the Usability Starter Kit provides a variety of resources to enhance usability practices, including:

• Usability and User Experience Presentations: Educational materials such as the “User-Centered Design Presentation” and an “Introduction to Hallway Usability Testing” video.
• Usability Test Resources: Templates and guides like a “Usability Testing Script,” “Recording Consent Form,” and “Usability Report Templates” to facilitate effective testing processes.
• Focus Group Materials: Scripts and facilitator guidelines to conduct insightful focus group sessions.
• Expert Evaluation Tools: Worksheets and sample evaluations to perform expert reviews of digital services.
• Persona Development Resources: Templates and examples to create user personas, aiding in audience research and understanding.
• Accessibility Information: Guidance on accessibility requirements and templates to ensure compliance with Section 508 standards.
• Usability in Procurement and Contracts: Sample Statements of Work (SOW) and personas tailored for IT procurement stakeholders.