The IRS as a Benefits Administrator
The IRS is arguably the single most critical benefits administrator in the country, given its responsibility for tax credit-based relief programs, and COVID-19 relief payments. Despite these programs’ incredible progress in reducing poverty, and despite great strides by the IRS to implement them successfully, accessing IRS benefits remains too difficult for many low-income families. This…
The report discusses the IRS’s evolving role as a central benefits administrator for programs like the EITC, CTC, and economic impact payments, highlighting challenges in reaching all eligible households and simplifying complex benefit rules.
It recommends immediate administrative improvements, the creation of a modern tax filing portal, and long-term statutory reforms to streamline access and delivery, with a focus on user-centered design and equitable benefit distribution for low-income Americans.
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