This paper explains identity proofing, its impact on Medicaid access and equity, and federal guidance and business practices that support removing identity proofing as a barrier.
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By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
Announcements include the Digital Identity Community of Practice, updates on research with NIST and CDT, and upcoming data set.
This presentation explores the balance between security and user experience in digital benefit account creation and authentication, highlighting insights from a forthcoming playbook focused on SNAP and Medicaid portals.