Resource Communications Plain Language

Plain Language: Foundations 101 Webcast

This is a video recording of a NASWA Feb 2024 webinar on plain language presented for UI state leaders. Slides are also available.

Author: Kate Saul
Published Year: 2023

The workshop presentation outlines foundational principles of plain language, focusing on its legal requirements, benefits, and practical strategies for creating clear, concise, and user-centered content, especially in UI modernization.

It emphasizes designing for diverse audiences, organizing information clearly, using active voice, being concise, and incorporating inclusive language and contextual help to enhance accessibility and user experience, while also stressing the importance of ongoing content validation and iteration.